Nanny Square Privacy Policy

NannySquare.com offers various services to help its users find, coordinate, and maintain quality care. NannySquare.com’s Privacy Policy (“Privacy Policy”) is designed to explain the information we collect and how we use it to provide our services and give users a better experience. It applies to any users of www.nannysquare.com and any web pages, mobile applications and mobile websites operated by NannySquare.com (collectively, the “Site”), including those who are seeking to find an individual or shared service provider through NannySquare.com (“Care Recipients”) as well as those who are looking to promote their services through NannySquare.com (“Care Providers”), and any users of any of the various services that NannySquare.com  provides through the Site or any other channels, including over the telephone (collectively, “Services”). For purposes of this Privacy Policy, the terms “NannySquare.com,” “we,” “us,” and “our” refer to NannySquare.com. “You” refers to you, as a visitor or user or the Site or the Services. Other capitalized terms that are not expressly defined in this Privacy Policy have the same meaning as set forth in the NannySquare.com Terms of Service. By using the Site and/or the Services, you consent to our collection, storage, use and disclosure of your information as described in this Privacy Policy.

Information We Collect and their Sources

 

Information you Provide

How we collect and store information depends on the Services you use and the activities in which you participate. You can use some of the Site and Services without providing any information other than that automatically collected as described below. Visitors who access and browse the Site without registering are “Site Visitors.” In order to utilize some of the Services offered by NannySquare.com, you must register with NannySquare.com. All users who register with NannySquare.com are “Registered Users.”

Regardless of whether you are a Site Visitor or a Registered User, all information that you provide to us when registering, posting a job, posting a profile, communicating through the Site, discussing care options over the phone, utilizing our mobile applications or that you otherwise provide on the Site or by phone, email, postal mail or otherwise, will be stored by us. You represent and warrant to us that you have the right and authority to provide us all information you provide about yourself or others.  

When you register directly through NannySquare.com, we will collect and store the information that you provide to us on our online registration forms. This may include, among other information, your: first and last name, email address, home address, gender, birthday, phone number, etc. 

If you are a Care Recipient, we collect and store all of the additional information that you provide to us on your care requests or that is otherwise included in an auto-generated care request. This may include, among other information: the type of care you are looking for, your schedule, location, number and ages of children, family members, requirements for a Care Provider (such as ability to drive), pictures you choose to provide, health information, if you choose to provide it, any other information you choose to include in your care request.

If you are a Care Provider, we collect and store all of the additional information that you provide to us in your profile. This may include, among other information: details on the care you offer, including for example the type of care you provide, your availability, your location, years of experience, languages you speak, your ability to drive, permanent address, pictures you choose to post, your phone numbers references, and any other information you choose to include in your profile.

Both Site Visitors and Registered Users may provide information to NannySquare.com when they contact our custoner service or utilize certain Services NannySquare.com may offer by telephone, email, web forms, chat or via any of our social media platforms. We collect and store all of the information you provide us through these channels. Moreover, if you provide information about someone other than yourself through any of these channels, you represent that you have authority to do so.

Information Provided by Others

NannySquare.com also captures and collects information that Site Visitors, Registered Users and others provide about one another. For example, Care Providers may invite Site Visitors, Registered Users or others to rate and indicate their relationship to the Care Provider on the Site. Additionally, certain Registered Users may post reviews about individual Care Providers. NannySquare.com may also obtain and post Care Provider references, which may also be accessed from the Site.  Site Visitors, Registered Users and others also may provide us information about Registered Users by phone, email or postal mail. NannySquare.com captures and stores all information it receives from Site Visitors, Registered Users and others about other Registered Users and Site Visitors. 

Information You Authorize Us to Collect

We may from time to time request permission to collect certain information from or about you. For example, if you use a NannySquare.com mobile or web application, we may request permission to access information about the contacts listed in your mobile device phone book when you initiate an address book search for friends who have downloaded the application. We may also request permission to access and store your location (e.g., your precise GPS-based functionality on the mobile devices used to access the Site and Services). If you grant your permission, we will access and/or store such information unless you subsequently opt out by adjusting the settings in your mobile device. See your device manufacturer’s instructions for further details. 

Automatically Collected Information

We may automatically collect certain information about the computer or devices (including mobile devices) you use to access the Site and Services as described in this section below.

When you visit the Site, NannySquare.com receives the internet protocol (“IP”) address of your computer (or the proxy server you use to access the internet), your computer operating system, the type of web browser you are using, and browser language. If you are using a mobile device, NannySquare.com may also receive unique device identifiers and other information about your mobile or other device(s), and mobile operating system. We may correlate this information with other information we have about you. We may also automatically collect information related to the ways in which you interact with the Site and the Services, such as referring and exit pages, URLs, platform type, the number of clicks, domain names, landing pages, pages and content viewed (including ads viewed) and the order of such views, the amount of time spent on particular pages, the date and time you use the Services, error logs, and other similar information. 

A cookie is a tiny data file that resides on your computer, mobile phone, or other device, and allows us to recognize you when you return to the Site using the same computer (or mobile device) and web browser. Like most websites, we and our service providers use cookies, and tracking pixels to track Site usage and trends, evaluate the effectiveness of our ads both on and off our Site, customize your experience on the Site and improve the quality of our Services. For example, using these technologies we can determine, among other things, which pages of our Site you visit and which ads you click on. Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies. In some cases, however, doing so may impact your ability to use NannySquare.com. Tracking pixels do not identify individual users, and the analysis of data obtained by tracking pixels is performed on an aggregate basis. 

When you visit our Site or open one of our emails, we may allow authorized third parties, such as ad servers, ad agencies, ad exchanges, ad technology vendors, and research firms, to place or recognize a unique cookie, pixel, and/or similar technologies on your browser in order to provide you relevant NannySquare.com advertisements as you surf the Internet. These advertisements may be targeted to you based on information these authorized third parties know or infer about you and include in the cookies placed on your browser, and/or on information about your Internet browsing activities gathered through your browser. If you prefer not to receive these online behavioral advertisements, you may opt-out here or here. In order for the opt-out to work, your browser must be set to accept third party cookies. Furthermore, if you buy a new computer or mobile device, change web browsers or delete the opt-out cookie, you will need to perform the opt-out task again. Please note that if you opt-out you may continue to receive NannySquare.com advertisements as you surf the Internet, including contextual ads based on the content on a webpage you are visiting. However, these advertisements will not be displayed based on information contained in, or collected by, cookies or other technologies placed on your browser when you visit our Site or open our emails.

We also use Google Analytics to measure Site usage and improve our visitor experience. The relevant data is provided to us by Google in the aggregate (i.e., individual users are not identified) and allows us to better understand our Site audience. The Google Analytics features implemented by us allow us (i) to evaluate and generate reports on certain demographic, behavioral, and interest metrics of users collected by Google, and (ii) to create advertising remarketing audiences and campaigns based on such metrics, which may be segmented into aggregated groups. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings form at https://www.google.com/settings/ads. 

Do Not Track Notice. Some browsers used to access the Internet may give you the option through “Do Not Track” settings associated with such browsers to request that a website operator not track your information across its website or other websites. We engage in such tracking in order to optimize and/or customize our Services, detect and respond to allegations of fraud, and to otherwise ensure the safety of our Registered Users and Site Visitors. While we do not currently honor such browser requests, we will not use your information in a manner that violates this Privacy Policy. In addition, you retain the ability to opt out of certain online analytics and advertising activities as discussed in this section above.

Purposes For Which We Use Information

In general, the information we collect is used for our business purposes: (1) to improve our Services and enhance your experience with NannySquare.com, (2) to enable us to provide a safer community for all of our Registered Users, and (3) to help us communicate with you. For example, we may use your information to:

1. register and service your account;
2. include in Care Recipient profiles, care requests and Care Provider profiles;
3. contact you in response to questions and solicit feedback and input from you;
4. notify you about new features of the Services, special events, or products, services, and special offers, or other information that we believe will be of interest to you via email, SMS messages, or other media or networks;
5. administer sweepstakes and contests;
6. connect Care Recipients with Care Providers that appear to meet their needs and preferences;
7. verify information you provide us as well as the representations and warranties you make to us in the Terms of Use or on the Site;
8. perform analytics and research aimed at improving the accuracy, effectiveness, usability, or popularity of the Services;
9. generate and review reports and data about our user base and usage patterns, including to improve the content and features of the Services or develop new Services;
10. otherwise help protect the safety and integrity of the Site and NannySquare.com users; and
11. personalize promotional messages or content on the Site, via email or other ads on NannySquare.com or third party sites.

    We may aggregate and/or de-identify information collected by the Site, the Services, or via other means so that the information is not intended to identify you. Our use and disclosure of aggregated and/or de-identified information is not subject to any restrictions under this Privacy Policy, and we may disclose it to others without limitation for any purpose.

How We Share Your Information

In addition to using the information collected by NannySquare.com for the purposes described above, we may also share your information as described below. Please review our sharing policy closely. By using our Site or our Services, you agree to allow us to share the information you provide to us in the ways described below. 

If you are a Care Recipient or a Care Provider, in order to increase your chances of finding a job or finding the care you need, we share with Site Visitors and Registered Users the information that is included in your job posting or profile, aside from your contact information, as well as the following registration information, which we may include in your care request or profile: your first name, first initial of your last name, city, state, profile picture, and if you are a Care Provider, your gender, and your age. With certain exceptions, you choose how much detail you want to include in either your care request or your profile.  We may display personal testimonials of Registered Users and other endorsements on our Site or in other marketing materials. These testimonials or endorsements may include information such as the Registered User’s first name, first initial of last name, town and state. With a Registered User’s consent, we may include their full name.

In addition to the information that is provided to all Registered Users and Site Visitors, Care Provider reviews and references are made available to certain Registered Users. If you are a Care Provider, your phone number may be visible to certain Registered Users. In addition, your approximate residential location may be made available to certain Registered Users. If you are a Care Provider, you will appear in search result listings if you match the search criteria used by a Care Recipient, as applicable.

We may also share information with vendors with whom we have a contractual relationship and who perform services for NannySquare.com including, without limitation, vendors who provide email, demographic information, or geo-location information services, vendors who process or accept credit card payments, vendors who run classified advertising businesses, vendors who send SMS messages to Registered Users’ mobile phone numbers, vendors who provide services that enable us and other third parties to detect and prevent fraud, in each case to the extent applicable. In certain cases (such as for vendors who help facilitate our online communication services or provide fraud detection and prevention services), the information we share may include the contents of written and audio messages you send through our online communication platforms. 

We may disclose your information when we believe in good faith that such disclosure is appropriate in order to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, situations involving potential threats to the health or physical safety of any person, violations of this Privacy Policy, the Terms of Use, and/or to protect the rights and property of NannySquare.com, our employees, users, and the public. This may involve the sharing of your information with law enforcement, government agencies, courts, and/or other organizations. 

In the event we go through a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets, your information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of ours or that acquirer’s affiliates may continue to process your information as set forth in this Privacy Policy.

Changing or Removing your Personal Information and Closing your Account

You can update certain of your information by logging into your account. If you would like to remove some of the information you have posted on the Site, such as information you posted in profiles and job postings, you may do so by editing or deleting that item in your profile. If you no longer wish to participate in our Services, you may close your account by sending a request to admin@nannysquare.com. If you close your NannySquare.com account, we will remove your name and other contact and identifiable information from our publicly viewable database. If you close your account, we have no obligation to retain your information, and may delete any or all of your account information without liability. However, we may retain information related to you if we believe it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, de-identified information, account recovery, auditing our records, enforcing our rights and obligations under our agreements, or if required by law. NannySquare.com may also retain and use your information if necessary to provide the Services to other Registered Users. For example, just as an email you may send to another person through an email service provider resides in that person’s inbox even after you delete it from your sent files or close your account, emails you send through NannySquare.com to other Users, may remain visible to others after you have closed your account. Similarly, other information you have shared with others, or that others have copied, may also remain visible. NannySquare.com disclaims any liability in relation to the deletion or retention (subject to the terms herein) of information, or any obligation not to delete the information. NannySquare.com does not control when search engines update their search index or cache, which may contain certain job posts, profiles or other information that have since been removed from NannySquare.com’s Site.

How We Protect Your Information

We have implemented a variety of administrative, technical, and physical security measures to protect against the unauthorized access, destruction, or alteration of your information. These safeguards vary based on the sensitivity of information that we collect, process, and store and the current state of technology. 

Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot guarantee that information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy.

Changes to Our Privacy Policy

NannySquare.com reserves the right to change this Privacy Policy and our Terms of Service at any time. We will notify you about and provide you with choice about material changes to this Privacy Policy or in our practices as required by applicable law. Material changes will go into effect 30 days after we notify. Non-material changes or clarifications will take effect immediately upon posting of the updated policy on our Site. You should periodically check our website for updates. Your use of the Site or the Services after such effective date will constitute acceptance by you of such changes.